Have a read of our article: How to improve your signal for more help. Need more help? Visit our full contacts page here. YouView Support. Check all cables. Restart your box. Retune your channels. Please note that it is not possible to manually retune the box. Planned Engineering Works. Planned Engineering Works Every so often maintenance works are carried out to keep your transmitter in top condition.
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Melbourne TV Antenna Repairs. Perth TV Antenna Repairs. Canberra Satellite TV Installation. Sydney Satellite TV Installation. Darwin Satellite TV Installation. Brisbane Satellite TV Installation. There are 0 comment. Blog Article. Hardware Problems If your picture tends to freeze or break, you could be having an issue with some of the hardware in your setup.
How do I fix it? Interference If your digital TV picture breaks up every time your lights come on or your washing machine starts up, it sounds like you might be having trouble with electrical interference. Bad Weather Most of us have experienced problems with our TV picture during bad weather conditions.
Share on Facebook Share on Twitter. You may yourself remember when a mobile phone going off has caused the TV picture to play up or when someone has started the ignition on their car. To limit this effect, you should always install aerials with an integrated balun or a log periodic design, double screened coaxial cables and screened wall plates and splitters.
Filters sometimes can be effective at combating this too. This is when an interfering signal comes in on the exact same frequency that you want to use from your TV transmitter. It literally knocks it out. In the South East we can actually get Co-channel interference on the coastal transmitters from abroad places like France, Germany and Belgium in high pressure.
We also have a problem where a transmitter on the South Cliff Tower on Eastbourne seafront knocks out half of the stations from the Hastings transmitter. The only real solution is to try and re-align your TV aerial to another TV transmitter. Aside from interference from 4G and neighbouring TV transmitters there are others sources which cause loss of TV reception.
Interference from Tetra a communication which operates in and around Mhz and is used by the emergency services. This has become very rare these days however as the vast majority of equipment comes with a built in Tetra filter and the emergency services are actually not using these frequencies so much as they used to. Communication links has cause problems. If you are near a train station or an airport for example there is a chance that the communication links could interfere with the TV signal.
At the time of writing this is not yet happened. But like 4G much of the UHF reserved for Freeview is being sold off for more mobile internet services. We are likely to see repeat of what 4G has done to TV reception. The vast majority of homes will not be effected but it is worth noting that TV equipment that will are fitting today will likely do nothing to protect against 5G interference on Freeview Channels 50 and above are going.
This does present the obvious problem that large amounts of TV transmitters will be moving their transmitting frequencies. Meaning people will need to retune their TV equipment, something itself which can cause problems and I will be telling more about in this blog. There is a chance that it is just the equipment you have at your home that is causing the interruption to your Freeview service. This is far more common than anything external to your property such as interference or problems with your TV transmitter.
This is very common, as it is widespread to have your TV aerial cables installed on the outside of your property over time these could break down and fail. You should make every effort to secure the cable as best as possible including where it may run down the roof tiles as if it is allowed to move it is likely that it will chafe and cause a break in the cable.
Also, the sun over time will leak out the plasticiser in the cable it brittle and eventually over time fail apart. Believe it or not black cables will actually last longer than white cables because of the effect the sun will have on this colour. It is very common in both of the above instances that once the PVC has broken on the cable that when it rains the rain water actually enters the cable and remains in the cable.
Worst case scenario is that the water will use the cable like a slide and slide down it all the way and enter your TV equipment. You be amazed at how much water can actually be held within a cable. If you have water in your cable you need to replace it right away as it could damage your TV equipment. You should always discard the factory fly-lead that often comes with your TV equipment and have a good one made up with double screened coaxial cable ideally with all copper conductors.
A faulty amplifier is a very common cause of poor TV reception. The signal goes in fine and comes out awful. There is no such opportunity with digital TV signals. Passive equipment can become faulty as well. This is usually some form or physical damage which could cause passive splitters to become faulty.
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